General Terms and Conditions of Business and Payment of the
1. Scope
Christen an der Seite Israels eV (hereinafter also referred to as "Seller" or "Provider") is prepared to conclude contracts exclusively on the basis of these General Terms and Conditions. The applicability of any other terms and conditions is rejected; such terms and conditions are not binding on Christen an der Seite Israels eV . For all deliveries and services, including those arising from future business transactions, only the terms and conditions of Christen an der Seite Israels eV apply.
2. Offer and conclusion of contract / Confidentiality
2.1 Offers made by Christen an der Seite Israels eV (presentation of, for example, books, CDs, DVDs, accessories, and other products) on the website https://csi-aktuell.de/shop/ are always non-binding unless otherwise specified. Orders are only considered accepted once they have been confirmed in writing by Christen an der Seite Israels eV . The written confirmation from Christen an der Seite Israels eV is the sole authoritative document for the content of the contractual relationship .
2.2 Christen an der Seite Israels eV retains ownership and copyright to all offers made by Christen an der Seite Israels eV , unless otherwise specified by third parties. In particular, the customer may not, without the express consent of Christen an der Seite Israels eV, make products accessible to third parties, disclose them, use them, or reproduce them, either directly or indirectly. Upon request from Christen an der Seite Israels eV, the customer must return these items in full and destroy any copies made if they are no longer needed in the ordinary course of business.
2.3 In principle, the customer undertakes to maintain the confidentiality of all information concerning Christen an der Seite Israels eVthat is not publicly available. Both parties are aware of the importance of the GDPR and undertake to comply with its limits and obligations in all activities within the scope of this business relationship.
The confidentiality obligation continues even after the termination of the cooperation between Christen an der Seite Israels eV and the customer.
The confidentiality obligation does not apply to information that is generally known, that has been disclosed to the customer by a third party without breach of a confidentiality obligation, or that the customer has disclosed due to a legal regulation or an official or judicial order.
3. Statutory right of withdrawal for consumers
If you are a consumer, you have the right to withdraw from this contract within 14 days of its conclusion without giving any reason. The withdrawal period begins on the day on which you, or a third party designated by you (other than the carrier), take possession of the goods.
In the case of a contract for the delivery of goods in several partial shipments or pieces, the withdrawal period is 14 days from the day on which you, or a third party designated by you (other than the carrier), take possession of the last partial shipment or piece.
The complete cancellation policy, including a sample cancellation form, can be found HERE as a separate document on our homepage.
4th delivery
Unless otherwise agreed in writing, delivery will be made within the agreed delivery period. Delivery dates are only binding if they have been confirmed by Christen an der Seite Israels eV . Christen an der Seite Israels eV guarantees that the delivered goods are in perfect condition. Circumstances that make the delivery of ordered goods (e.g., books, DVDs, CDs, accessories, and other products) impossible or excessively difficult, as well as all cases of force majeure, official measures, operational and transport disruptions, and the like, even if they affect the suppliers of Christen an der Seite Israels eV , release Christen an der Seite Israels eV from its delivery obligations for the duration of the impediment and its aftereffects. Christen an der Seite Israels eV is entitled to make partial deliveries of goods, provided this is reasonable for the customer. If the customer wishes to cancel an order outside the scope of the right of withdrawal and without any claim for defects, and CSI agrees, the customer is obligated, without prejudice to any further claims, to compensate Christen an der Seite Israels eV for any resulting damages, expenses, and potentially lost profits. In the event of non-delivery, the customer is entitled only to withdraw from the contract. Further claims are excluded. All risk passes to the customer as soon as the ordered goods leave the warehouse or are made available to the customer.
5. Notice of defects
5.1 The fulfillment of delivery obligations for goods (e.g., books, CDs, DVDs, accessories, and other products) by Christen an der Seite Israels eV (Christians on the Side of Israel) is contingent upon the proper and timely fulfillment of the contractual partner's (customer's) obligations. If the customer is a business, they are obligated to inspect the goods immediately upon receipt. Any defects must be reported to Christen an der Seite Israels eV .
5.2 Claims for defects made after the initial delivery date will not be accepted by businesses. The warranty obligation extends, at the discretion of Christen an der Seite Israels eV, to either replacement or repair; should the subsequent performance fail twice, the customer is entitled, at their discretion, to rescission of the contract or a price reduction.
5.3 Further claims by the customer are excluded.
6. Statute of limitations
Customer claims for defects in the goods become time-barred within twelve months of receipt of the goods if they are not reported in writing within this period.
7. Prizes
7.1 The prices shown in the invoice are binding.
7.2 Unless otherwise stated, the prices for goods deliveries (e.g. books, CDs, DVDs, accessories and other products) include statutory VAT.
7.3 Any shipping costs incurred are listed in the shopping cart of the online shop and are shown on the invoice by Christen an der Seite Israels eV
7.4 Price changes by suppliers of Christen an der Seite Israels eV or changes in taxes or duties are reserved in all cases and may be passed on to the customer.
8. Retention of title
8.1 All delivered goods remain the property of Christen an der Seite Israels eV (reserved goods) until full and final payment of all claims arising from the delivery
9. Payment Terms
9.1 Invoices are due without deduction within the payment period specified on the invoice. If no payment period is specified, invoices are due immediately upon receipt. Any objections to the invoice must be submitted in writing without delay. The invoice is considered accepted no later than 7 days after the invoice date.
9.2 Payments can only be made to the bank account of Christen an der Seite Israels eV specified on the invoice to be considered valid and discharge of the customer's debt . Alternatively, Christen an der Seite Israels eV also offers the option of paying outstanding invoices via PayPal or direct debit. Please refer to separate information on our website and the respective invoice for details.
9.3 Christen an der Seite Israels eV is entitled, notwithstanding any contrary instructions from the customer, to apply payments first to the customer's older debts. In this case, Christen an der Seite Israels eV inform the customer immediately of the type and amount of the allocation.
9.4 A payment is only considered complete when the Christians on the Side of Israel e.V. have access to the funds. Checks and bills of exchange are not accepted for payment.
9.5 If the customer is in arrears with payment obligations to Christen an der Seite Israels eV for more than 10 days after the invoice date, all outstanding claims will become due immediately.
9.6 If the payment deadline is exceeded, Christen an der Seite Israels eV entitled to charge interest on the invoice amount at a rate of 5 percentage points above the respective base interest rate of the European Central Bank for transactions with consumers and 9 percentage points above the respective base interest rate for transactions with businesses, starting from the due date. Further claims for damages due to default are expressly reserved.
9.7 Christen an der Seite Israels eV is furthermore entitled to withhold further deliveries and services until the customer has fully settled all outstanding claims. Christen an der Seite Israels eV reserves the right to assign these claims to third parties.
9.8 Claims against existing claims of Christians on the side of Israel eV may only be assigned with their prior written consent.
10. Liability
10.1 Christen an der Seite Israels eV shall only be liable for slight negligence if a duty is breached that is essential for the proper performance of the contract and on whose fulfillment the customer therefore relies and is entitled to rely (essential contractual duty). Essential contractual duties are understood to be the fundamental, elementary duties arising from the contractual relationship that are of particular importance for the proper performance or fulfillment of the contract or that significantly influence the relationship of trust existing between the parties, in particular the fulfillment of delivery obligations and important notification obligations.
This excludes damages resulting from injury to life, body, or health, if Christen an der Seite Israels eV is responsible for the breach of duty, and other damages based on an intentional or grossly negligent breach of duty.
10.2 Should the respective legal situation nevertheless give rise to a liability of Christen an der Seite Israels eV , the customer shall Christen an der Seite Israels eV internally against any claims and provide appropriate compensation for damages, including all costs incurred in defending against such claims.
10.3 Liability for the culpable breach of essential contractual obligations remains unaffected; however, in this respect, liability is limited to foreseeable, typical contractual damages.
10.4 If damage to the customer is attributable to both fault on the part of Christen an der Seite Israels eV and fault on the part of the customer, the customer must accept responsibility for his contributory negligence.
11. Place of performance and contract language
Unless otherwise stated in the order confirmation, Herrenberg is the place of performance.
The contract language is exclusively German.
12. Choice of Law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
13. Severability Clause
Should individual provisions of these General Terms and Conditions, including this clause, be wholly or partially invalid, the validity of the remaining provisions or parts thereof shall remain unaffected. The relevant statutory regulations shall apply in place of the invalid provisions.