Cancellation policy

If you are a consumer, you have the right to withdraw from this contract within 14 days of its conclusion without giving any reason. The withdrawal period begins on the day on which you, or a third party designated by you (other than the carrier), take possession of the goods.
In the case of a contract for the delivery of goods in several partial shipments or pieces, the withdrawal period is 14 days from the day on which you, or a third party designated by you (other than the carrier), take possession of the last partial shipment or piece.

To exercise your right of withdrawal, you must inform us,
Christen an der Seite Israels eV,
Postfach 6115,
71077 Herrenberg

Email: [email protected]

must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail).
You can use the model withdrawal form below for this purpose:

Model cancellation form for consumers
(If you wish to cancel the contract, please fill out this form and return it.)

Christians
on the side of Israel eV
P.O. Box 6115
71077 Herrenberg
E-mail: [email protected]

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following services (*)

Provided on (*) /received on (*)

Name of consumer(s)

Date

Signature of the consumer(s)
(only for notifications on paper)

(*) Delete as appropriate

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.

Please note the return address:

Christians on the Side of Israel eV
Post Office 605
71083 Herrenberg

You are only liable for any loss in value of the goods if this loss in value is due to your handling of the goods beyond what is necessary to ascertain their nature, characteristics and functioning.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of your exercise of the right of withdrawal with respect to this contract, in comparison to the total scope of the services provided for in the contract.